There are many online scams. How can I be assured satisfaction without seeing and trying the product first?

All purchases are fully guaranteed under Shopify’s policies, and we offer full refunds on any items that are not as advertised. Similar to other online only mattress vendors you do not get to try the mattress before buying, but you do have the opportunity to fully inspect the mattresses when picking them up from the original buyers to ensure it's what you're looking for. If it’s not, we will fully refund you, and work to find you a mattress that better fits your needs.